Have questions about our products or need assistance? We'd love to hear from you. Our team is here to help with any inquiries you may have.
Monday - Friday: 9AM - 6PM CAT
Saturday - Sunday: 10AM - 4PM CAT
2-4 hours during business hours
Find quick answers to common questions about our services and policies.
We offer free shipping on orders over KSh 100,000 within the continental US. International shipping is available with additional charges.
Once your order ships, you'll receive a tracking number via email. You can also track orders in your account dashboard.
We accept returns within 30 days of purchase. Items must be unused and in original packaging for a full refund.
Yes! Our customer service team is available Monday-Friday 9AM-6PM EST via phone, email, or live chat.